USER AGREEMENT BETWEEN CUSTOMERS AND PLANMYHOLIDAYS.COM.COM
We welcome you to browse through our website, PlanMyHolidays.com. The website and its content are primarily to help visitors get travel-related information, and find travel-related goods and services under one roof.
PlanMyHolidays offers legitimate travel reservations and offers as a conduit to perform travel-related transaction with travel suppliers. It does not serve any other purpose.
The content and services offered on the PlanMyHolidays website is subject to your acceptance. We have made every effort to ensure that the information, terms, conditions and notices therein are accurate, complete and without modifications.
This Disclaimer Policy refers to customers who visit the PlanMyHolidays website, book a travel reservation through the website, or avail the services of PlanMyHolidays.com customer service agents.
PlanMyHolidays.com reserves the right to modify this User Agreement at any point in time. Your continued usage of PlanMyHolidays.com services shows your consent to the terms and conditions mentioned herein. The PlanMyHolidays website may also contain terms and conditions pertaining to a specific feature of an offer. In case the terms and conditions mentioned herein are in conflict with the general terms and conditions then these terms and conditions take precedence.
Users and website visitors are requested to carefully read and understand the terms and conditions mentioned herein. While using the services offered by PlanMyHolidays, booking a travel service and/or product on the website, or getting in touch with our travel executives confirm your acquiescence to the Terms and Conditions of Use.
The User Agreement contained herein is subject to user acceptance, and by using any PlanMyHolidays, you signify acceptance of the terms and conditions. For any reason, you do not agree to the terms and conditions stipulated herein, you may not use the services or purchase products offered by PlanMyHolidays.
OWNERSHIP AND COPYWRITERS POLICY
The content and information present on the PlanMyHolidays website is subject to the Copyright Laws of India. There are certain pieces of information present on PlanMyHolidays.com that are copyrighted to third-party information providers.
Users, when visiting and browsing through the PlanMyHolidays website, may come across content like trademarks, graphics, logo, audio and videos, and other material that are registered to or may be protected by copyright, trademarks and intellectual property laws. Hence, users and visitors to PlanMyHolidays India acknowledge and agree that they may not copy, reproduce, upload, download or distribute content in part or entirety without explicit authorization from PlanMyHolidays or the owners of the content and information.
Using the content and information present on the PlanMyHolidays website on another website, offline or any other online resources is prohibited by law. However, users have the liberty to use proprietary or copyright content and information after getting explicit consent from PlanMyHolidays.com. On using the copyright or proprietary content, the user agrees to retain trademark and copyright notices and does not have the liberty or right to alter, erase or obscure the notices.
Users do not have the license or right to use trademarks without written consent from PlanMyHolidays.com or the party owning the trademark. Hence, consent is not implied or granted without due authorization. Using or distributing content without proper authorization will be deemed illegal and the user will be subject to personal liability and/or criminal prosecution.
Users and visitors to the PlanMyHolidays website should be aware that the content, graphics and information available on the website are proprietary to PlanMyHolidays.com, and/or to PlanMyHolidays providers and suppliers.
The PlanMyHolidays website is meant solely for personal use and should not be used for commercial use, unless stipulated otherwise.
The terms and conditions, and the copyright laws prohibit website visitors and users to modify, copy, distribute, transmit, reproduce, display, publish, sell or create derivative works with the purpose of selling any information, product and/or services that is available on the site.
By using the PlanMyHolidays website, users and visitors acknowledge that they do not acquire ownership rights to the copyrighted material present on the site. In addition, users agree not to:
- Use the website content or any other material for commercial purposes, personal gain or any other purpose
- Conduct fraudulent, false or speculative activity, reservation or booking anticipating an increase in demand
- Monitor, copy or access content and information on the PlanMyHolidays website with the help of automated software, spiders and robots without explicit written consent by PlanMyHolidays.com Violate any restrictions or measures adopted by the PlanMyHolidays website to prevent and/or limit access to areas of the website that are considered out of bounds for users and visitors
- Impose extremely large load on the network infrastructure to impede its performance
- Deep link to any part of the website, even through purchase of travel services, with written authorization from PlanMyHolidays
- Frame, mirror or incorporate sections or entire website onto another site without prior consent from PlanMyHolidays
The User Agreement gives PlanMyHolidays the right to cancel bookings of a user or delete user account if the website finds suspicious activity related to the user, there are signs of abuse or fraud. PlanMyHolidays.com.com reserves the right to take legal action against a user if they indulge in fraudulent activity, thereby being liable for monetary losses incurred by PlanMyHolidays on account of the user’s activities. The liability extends to legal costs and damages.
TERMS AND CONDITIONS TO USE PLANMYHOLIDAYS.COM.COM WEBSITE
As per the terms and conditions for use of PlanMyHolidays website, it is mandatory visitors and users agree and give consent to the following:
- Each user has legal and lawful authority to create a legally binding contract
- You have legal authorization to do legitimate reservations and bookings for you or a third-party
- The information and content available on the website is true, accurate and complete to PlanMyHolidays’s knowledge
- You are responsible for safeguarding and protecting your PlanMyHolidays account once you register on the site. You are solely responsible for who uses the account
USING THE SERVICES PROVIDED AND OFFERED BY PLANMYHOLIDAYS INDIA
PlanMyHolidays is responsible just for the transactions that are done by the website users via the PlanMyHolidays website. PlanMyHolidays is not responsible in any way whatsoever to screen, censor or control transactions, even those transactions that are legal and valid as per the prevailing laws in the user’s home country or country of domicile.
Users using PlanMyHolidays.com.com agree that they will abide by all procedures and guidelines mentioned on the website, including the ones that are modified from time to time, when using the services of PlanMyHolidays.
Users of PlanMyHolidays agree that they will comply with the laws and regulations governing the user of the services that the website provides. For any reason, if there is a disagreement or dispute regarding additional terms and conditions within the site, the users agree that these terms and conditions will be used to resolve the dispute and/or disagreement.
Every module, arrange and compilation on the website is copyrighted to PlanMyHolidays . Via the PlanMyHolidays website, PlanMyHolidays reserves the right to change the terms, conditions and notices on the website without prior consent of the users.
The terms and conditions are subject to regular review. PlanMyHolidays.com constantly makes an effort to ensure the information, content, terms, conditions and notices contained herein are accurate, complete and current. At the same time, PlanMyHolidays does not guarantee that individual content on webpages are accurate and correct. Hence, PlanMyHolidays.com cannot be held liable for errors and omission caused due to human or data entry resulting in damage or loss to the users.
SUPPLIER POLICY RULES AND RESTRICTIONS
PlanMyHolidays.com.com recommends that while using the website, users get familiar with the additional terms and conditions. There are additional terms and conditions that govern the purchase of travel-related goods and/or services via the PlanMyHolidays website. When a user elects to buy travel-related products and services through the PlanMyHolidays.com website, they agree to abide by the terms and conditions mentioned herein.
Fulfillment of supplier rules, restrictions pertaining to availability, and use of fares, services and products are not under the purview of these terms and conditions. This agreement includes, but not limited to, the payment of all amounts and dues in compliance with the supplier rules and restrictions.
Airfare can only be guaranteed once the purchase has been successfully completed and the tickets have been issued. Travel suppliers and airlines have the right to change their pricing without prior notice. Hence, PlanMyHolidays reserves the rights to cancel bookings and reservations if the user does not make payment in full and promptly.
To cover ancillary expenses during hotel stay, some hotel suppliers may require users to present credit card or cash on check-in. These payments are not covered or related to any payment users make through PlanMyHolidays at the time of doing their bookings and reservations.
REVIEWS, COMMENTS AND OTHER SUBMISSIONS
PlanMyHolidays.com.com is always eager and keen to know users’ views and hence, appreciates some form of feedback. The PlanMyHolidays website has terms and conditions related to journals, reviews, recommendations, suggestions, opinions, queries, news articles, texts, images, directories, guides, photographs, illustrations, graphics, logos, information, data, software, applications, messages, ideas, comments, testimonial, questions, or other materials that users send to PlanMyHolidays.
These terms and conditions are applicable to any content submitted by users to PlanMyHolidays via website submission, email or any other means and methods.
PlanMyHolidays.com.com and its affiliates, partners and subsidiaries have a non-exclusive, royalty-free, constant, transferable, irrevocable and completely sub-license right to:
- Use and create derivative works for public display on offline and online media from the user submission
- PlanMyHolidays reserves the right to reproduce, modify, translate, publish and distribute any submission, review or opinion submitted by users
- PlanMyHolidays reserves the right to display and use the name and email address of users who have completed a submission along with it
PlanMyHolidays has the right, at its sole discretion, to attribute your comments, reviews, and opinions, and these submissions could be shared by PlanMyHolidays with its supplier partners.
In case of violation to you or PlanMyHolidays rights, when it comes to submissions, PlanMyHolidays.com.com has the legal right to bring legal proceedings at the offending individual or entity. All submissions and postings are non-proprietary and non-confidential. PlanMyHolidays does not assume responsibility or liability for any submission posted or submitted by the user.
PlanMyHolidays has the right at its sole discretion to determine which comment, posting or review should be published. In case a user does not agree to these terms and conditions, they are advised not to submit anything.
PlanMyHolidays terms, conditions and policies regarding claims by third-party regarding content and information available on the website infringes the copyright of the third-party is available in Claims of Copyright Infringement section.
PREPAID HOTEL BOOKING AND RESERVATION
To facilitate seamless booking or reservation of hotel room during a stay, PlanMyHolidays pre-negotiates the room tariff with hotel suppliers and providers on behalf of the traveler.
The room tariff that is displayed on the PlanMyHolidays website is the pre-negotiated rate. Hence, when you book your hotel room via the PlanMyHolidays.com website, you agree and give consent to PlanMyHolidays.com.com to proceed with your reservation for the room in accordance to the room tariff displayed on the website plus taxes recovery charges, taxes and service fees, where applicable.
You authorize PlanMyHolidays to do the hotel reservation on your behalf, and this includes making payment arrangements to the hotel suppliers. You agree that other than the tax responsibility on the amounts paid PlanMyHolidays can retain a certain amount for its services. PlanMyHolidays is not responsible for tax collection for taxing authorities. Any tax recovery charges on pre-paid hotel booking are an estimated amount that PlanMyHolidays pays the hotel supplier for taxes that are due on the room tariff. The hotel supplier is responsible for remitting the applicable taxes to the taxing authority in their jurisdiction.
The displayed tax and actual tax may vary once the hotel room is actually used by the traveler. PlanMyHolidays retains a service fee as compensation for facilitating travel booking and hotel reservation.
Users have the right to cancel, modify or change their prepaid hotel booking. However, users will be charged a change or cancellation fee, as stipulated by the hotel’s terms and conditions. In the event of no show on the first day of the booking, users are mandated to make changes to their hotel reservations to prevent being charged a cancellation fee or losing their hotel booking altogether.
PLANMYHOLIDAYS INDIA LIABILITY DISCLAIMER
PlanMyHolidays is not responsible for any error or inaccuracy in the information and description of cruise, flight, vacation, hotel, car rental or any other travel product or services displayed on the PlanMyHolidays.com website.
Information, application, product or service published on the PlanMyHolidays website may include errors or inaccuracies. The website retains the right to correct any error, including pricing, on displays or pending bookings and reservations made with incorrect pricing. Under such circumstances, PlanMyHolidays will provide the user an opportunity to retain the booking or reservation at the corrected price or cancel the same without incurring a penalty.
Resort and hotel ratings are displayed on the PlanMyHolidays website. The ratings are merely guidelines and PlanMyHolidays does not guarantee that accuracy of the rating.
The service providers of hotels, carriers and other travel-related services and products are completely independent. They do not function as employees or agents of PlanMyHolidays. Hence, PlanMyHolidays is not liable for acts, errors, misrepresentations, omissions, breaches, negligence or warranties of such suppliers or for any personal injury, death, property damage or any other damage or expense resulting therein.
PlanMyHolidays is not liable and will not make money in the event of a delay, cancellation, strike, overbooking, force majeure or any other reason beyond our control. The site is not responsible for any additional expenses users incur due to omissions, delays, re-routing or acts of government or authority.
PlanMyHolidays serves as a travel agent and acts as booking agent. Hence, it does not take any liability for preparation and arrangement between customer and supplier pertaining to the standard of services. PlanMyHolidays.com is in no way responsible for the services offered by the supplier.
LINKS TO THIRD PARTY SITES
The PlanMyHolidays website may contain links to third party websites. These links are in no way under the control of PlanMyHolidays and hence, the company will not be responsible for the content, material, updates and changes in these website links.
These links are provided to PlanMyHolidays users as a mere convenience and users should not take the presence of the links as an endorsement from PlanMyHolidays.com.com.
In case there is a currency converter available on the PlanMyHolidays website, the following terms and conditions apply:
- Rates of conversion are based on the publicly available sources and function as mere guidelines
- Rates are not verified and actual rates could vary
- Currency rates are not updated on a daily basis
- Check the date on the currency converter to determine when the rate was last updated
PlanMyHolidays assumes that the information offered by the currency converter is accurate, but the website, its affiliates and its suppliers do not guarantee accuracy. If users intend to use the currency converter for financial purposes, it is best to consult a qualified and experienced professional.
The currency converter is present for personal use only, and users do not have the legal right to resell, redistribute and use this information for commercial purposes.
BANK AND CREDIT CARD FEES
Certain credit card providers and banks charge fees for international transactions. Hence, users from out of India doing a booking in India using a credit card should be aware that their credit card company will convert the payment into the local currency and also charge a fee for the conversion.
The amount mentioned in the bank or credit card statement will reflect in the local currency and hence, will have a different figure compared to the billing summary page on the PlanMyHolidays India website. The amount may also include foreign transaction fee if the credit card is issued outside India.
International travel booking could be deemed an international transaction by the bank or credit card company as PlanMyHolidays can forward your payment to an international travel supplier. The exchange rate and transaction fee imposed will be at the sole discretion of your bank on the day the transaction is processed. Please contact your bank for information and queries related to foreign transaction fees and currency exchange rates.
COPYRIGHT AND TRADEMARK NOTICES
Content and material published on the PlanMyHolidays.com.com website are owned by PlanMyHolidays. However, PlanMyHolidays is not responsible for content or material published on the site by third-party.
The logos, trademarks, products and company names published on PlanMyHolidays website are owned by their respective owners.
PlanMyHolidays respects the copyrights and limitations of other companies and websites. If a website user believes that content and material published on the PlanMyHolidays website infringes the copyright of another company or individual, the user should send a written notice to PlanMyHolidays with the following details:
- A precise classification of the copyright work that you deem has been infringed
- Information for PlanMyHolidays to locate the actual work to compare whether infringement has occurred
- Contact details, like name, telephone number and email address, to facilitate communication between you and PlanMyHolidays
- A statement of faith belief claiming that the owner did not authorize the publishing of the content or material
- A statement claiming that your notification is accurate and the complaining party has the right to act on behalf of the copyright holder
- A signed notice by the individual or entity who is authorized to act on behalf of the copyright owner