Please read these terms and conditions carefully. They constitute an important part of your contract for your Holiday Package and any related service(s). Please call us immediately if you have any questions.
Please thoroughly review these terms and conditions of PlanMyHolidays.com that have been mentioned here. The addressee of this notice will be the only recipient of this booking receipt and terms and conditions. It is the sole responsibility of the addressee to inform all other parties travelling, of the contents of these terms and conditions. The booking passenger, by accepting this receipt and making payment to HolidaysOncCall.com, acknowledges that they have been advised of, reviewed and hereby accept these terms and conditions and contract for travel related services.
BOOKING ACCURACY/LEGAL NAMES
Passenger is required to immediately review all aspects of their booking to verify (but not limited to): passenger names, mailing address, email address, telephone number, date of birth, pricing, airfare, arrival/departure airports, accommodations and organized activities on your booking receipt. Please notify PlanMyHolidays.com immediately if any omissions and/or corrections are needed regarding the booking details. Passenger(s) voluntarily assumes full & sole responsibility for any and all risks and/or costs involved with failure to report such errors and/or omissions. Passenger is required to verify the accuracy of the passenger’s LEGAL first & last names. It is mandatory that guest names be identical to the Passenger(s) LEGAL first and last names and identical to the names as they appear on booking and travel documents.
Passenger(s) assumes sole responsibility to independently confirm all documentation requirements, like; passport, visa, vaccination, or other entry and/or travel requirements of each destination. Passenger(s) assumes sole responsibility for, and hereby releases PlanMyHolidays.com from any claims or responsibility for any and all damages incurred as a result of Passenger(s) failure to comply with applicable documentation requirements, including but not limited to the requirement that all Passengers procure, and have on their person the proper travel documents at all times. PlanMyHolidays.com recommends the Passenger(s) consult with the appropriate domestic and foreign governmental agencies for the current document requirements.
PlanMyHolidays.in accepts Visa, American Express, Discover and MasterCard. PlanMyHolidays.com holds reservations until “Deposit Due Date” indicated on your confirmation. If deposit/payment is not received by PlanMyHolidays.com on or before the Deposit Due Date, reservations are automatically cancelled. Failure to make payments on a timely basis will automatically put your booking at risk of cancellation. Please contact us immediately, and in advance of your payment due date, if you will be unable to meet this obligation. Without limitation, Passenger(s) voluntarily hold PlanMyHolidays.com harmless for cancellation of any booking for either late payment or declination of a credit card.
Prices and availability quoted by PlanMyHolidays.in are not guaranteed until deposit is fully paid. Pricing and availability may change without notice. Passenger agrees that PlanMyHolidays.com is not responsible for any errors or omissions in any quotes, advertisements, including on our website, resulting in inventory, content, or pricing discrepancies nor is PlanMyHolidays.com responsible for any errors or omissions that may occur as a result of incorrect information from the third parties. Suppliers reserve the right not to honour any published prices that were determined erroneous due to electronic, printing, or clerical error. You acknowledge this right and agree to hold PlanMyHolidays.com harmless for any actions or damages arising from Supplier pricing.
PlanMyHolidays.com reserves the right to charge Passenger(s) for any increase in taxes, fees or surcharges (i.e. fuel). Passenger(s) acknowledge this right and agree to pay any such additional taxes, fees, and surcharge.
- General Conditions Governing Air Transport
Airline tickets are highly restrictive, non-refundable and non-transferable. Modification of passenger name(s), dates, times, routings, or departure/arrival airports is at the sole discretion of the airline and, if permitted, will likely be subject to a substantial change fee. Passenger is responsible for any such fees. With regard to the purchase of air tickets, PlanMyHolidays.com acts simply as an intermediary between you and the airline. Once you book a reservation, your credit card or debit card will be charged for the amount shown – regardless of whether or not the reservation is used. Credit will not be given for any unused airline ticket(s) and cannot be used toward any future bookings.
All tickets will be issued for economy class unless otherwise specified. All travel will be round-trip unless otherwise specified. Seat assignments are subject to the airlines policies and may not be able to be made until you are at the airport on the day of departure. Airline tickets booked through PlanMyHolidays.com may not eligible to earn frequent flyer miles. You agree to confirm all bookings with the airline prior to the stated date of departure (PlanMyHolidays.In recommends confirming 72 hours prior).
Direct flights may be “non-stop” or may involve one or more stop-overs (in the latter case this means the same flight by the airline, because the flight number remains the same). The same applies to connecting flights that may be subject to crew changes. When you reserve a scheduled or charter flight involving a stop-over in a town, and the second flight takes off from a different airport to the airport of arrival, ensure that you have sufficient time for reaching the second airport. The journey to the other airport is at your own expense. PlanMyHolidays.com will not be able to reimburse you for these costs, nor will it be liable if you miss the second flight.
PlanMyHolidays.com’s responsibilities in respect to air travel are limited by the relevant airline’s conditions of carriage. The airline fulfilling your contract for carriage may change from the airline mentioned by PlanMyHolidays.in. PlanMyHolidays.in is not able to specify the type of aircraft to be used by any airline. If an airline cancels or delays a flight, you must work directly with the airline to ensure you arrive at your destination on or ahead of time. PlanMyHolidays.com will not provide any refund for trips missed, in part or full.
- Prohibited Practices
You agree that you will not deviate from your booking by making any unscheduled stopovers. Tickets may not be purchased and used at fare(s) from an initial departure point on the ticket which was before your actual point of origin of travel, or to a more distant point(s) than your actual destination being travelled even when the purchase and use of such tickets would produce a lower fare. This practice is known as “Hidden City Ticketing” or “Point Beyond Ticketing” and is prohibited. The purchase and use of round-trip tickets for the purpose of one-way travel only, known as “Throwaway Ticketing” is prohibited. The use of two or more different tickets issued at round trip fares for the purpose of circumventing applicable rules (such as advance purchase/minimum stay requirements) commonly referred to as “Back-to-Back Ticketing” is prohibited.
Where a ticket is purchased and used in violation of these rules, PlanMyHolidays.com and the applicable air carrier have the right in their sole discretion to take all actions permitted by law, including but not limited to, the following:
- Invalidate the ticket(s);
- Cancel any remaining portion of your itinerary;
- Confiscate any unused flight coupons;
- refuse to board you and to carry your baggage;
- Assess you for the actual value of the ticket which shall be the difference between the lowest fare applicable to your actual itinerary and the fare actually paid;
- Delete miles in your frequent flyer account and/or terminate your participation in the frequent flyer program;
- Take legal action against you.
- Loss of air tickets
You agree to safeguard your tickets (in case of a paper ticket issued in the absence of e-ticket participation by an airline/carrier) and bear any and all costs related to loss or theft. If you lose your air ticket or if your ticket is stolen, PlanMyHolidays.com advises that you immediately report it to the police and to the airline.
Each airline has its own policy regarding luggage. We recommend that you check with your airline ahead of time for any weight restrictions and additional charges relating to checked baggage. You will be responsible for paying to the airline any additional charges for checked or overweight baggage, including, but not limited to, golf bags and oversized luggage. If you exceed the weight limit set by your airline, and excess weight is permitted, you must pay a supplement directly to the airline at the airport.
The airline is liable to you for the baggage you entrust to it, only for the compensation contemplated in the international conventions and relevant statutes. In the event of damage, late forwarding, theft or loss of luggage, you should contact your airline and declare the damage, absence or loss of your personal effects before leaving the airport, and then submit a declaration, attaching the originals of the following documents: the travel ticket, the baggage check-in slip, and the declaration. PlanMyHolidays.com strongly recommends that you obtain an insurance policy covering the value of your items.
- Limitation of Liability for Air Transport
In addition to the limitations of liability set forth above, you agree that PlanMyHolidays.com is not liable for any damages arising from or related to any airline timetable changes, delays, cancellations, missed connections, mechanical problems, inclement weather, seating reassignments, lost/delayed baggage, screening and security delays, refused boarding or failure to check-in properly.
ACCOMMODATIONS AND ACTIVITIES
“Accommodations” are defined as lodgings in a dwelling or similar living quarters afforded to travellers including, but not limited to, hotels, condos and cabins in cruise ships, motels, time shares, camp grounds and resorts.
- Accommodation classifications
The number of stars attributed to the hotels and other providers of accommodations quoted by PlanMyHolidays.com correspond to a classification established as a point of reference in accordance with local standards in the host country. Please be advised that accommodations and the “star” designations may vary from country to country. The comments we make in our descriptions are based on our knowledge of the establishments and the comments we have received from customers. PlanMyHolidays.com makes no guarantee about the suitability or availability of accommodations, and if the particular accommodations sought are unavailable, we will do our best to reserve comparable accommodations, if possible. You would bear any additional costs, i.e. upgrades, etc. We reserve the right, for technical reasons, in cases of force majeure or actions by third parties, to replace the planned hotel with accommodation of the same category offering equivalent services. This would only be in exceptional circumstances and in such cases we will inform you as soon as we are aware of this necessity.
- Taking possession of and vacating your room
Policies regarding check-in and check-out of rooms often vary by hotel and/or country, so it is your responsibility to check with the hotel ahead of time to verify the relevant policies and times. PlanMyHolidays.com is not responsible for any charges and damages resulting from your failure to timely check-in or to check-out.
- Types of room
Room classifications and amenities may vary by hotel and/or country, so it is your responsibility to check with the hotel ahead of time to verify the specific amenities offered at the time of your stay. PlanMyHolidays.com makes no guarantee that its descriptions and photographs are an exact representation of the particular rooms offered.
These depend on the meal plan chosen/applicable.
All-inclusive- This includes accommodation, breakfast, lunch, dinner and normal drinks (mineral water, fruit juice, sodas, wines and local alcohol). Some alcoholic drinks may not be included and will be billed separately.
Full board- This includes accommodation, breakfast, lunch and dinner, but no drinks.
Half board- This includes accommodation, breakfast and either dinner or lunch, but no drinks.
In the case of full board or half board, drinks are not included, unless specifically mentioned in the description. In some countries drinking water is not always available and any bottle of drinking water bought are therefore at the customer’s expense. It is necessary to comply with all of the relevant rules, particularly with regard to the opening hours of the restaurant(s) or bar(s), and the places designated for the consumption of meals and drinks.
- Activities offered during your stay
Some of the activities may not be appropriate for all ages or for individuals with certain medical conditions. PlanMyHolidays.com may not be held liable in the event of an incident or accident which might occur due to a lack of vigilance on your part.
It may happen that certain activities referred to in the itinerary are no longer provided by our local provider for climatic reasons, in the event of force majeure, during a stay out of the tourist season, or when the minimum number of participants required for providing a given activity is not reached (for example: group sports and children’s clubs). In the early or late season some activities may not be available, some of the facilities (restaurant, swimming pool, etc.) may be closed, or maintenance work may be in progress. As a general rule, entertainment and sports activities may vary in frequency depending on how many people are staying at the time and on climatic conditions.
Particularly during the high season it is possible that the number of parasols, loungers, sports equipments, etc. are insufficient for the demand. The opening hours of bars, restaurants and clubs etc., may be irregular and dependent on the management of the establishment in question. You agree that PlanMyHolidays.com is not liable for activities unavailable due to any of the reasons listed above.
The sports activities offered for collective participation is often organized by outside providers. Any travel costs related to such activities are at the customer’s expense. Similarly these activities may be withdrawn at the discretion of the organizer if there is insufficient demand. This will not give rise to any entitlement to compensation.
You acknowledge that the use or enjoyment of an activity may be hazardous and inherently risky, and to the maximum extent permitted by law, PlanMyHolidays.com shall have no liability for any personal injury or death; lost, stolen, damaged, or destroyed property; or other liability arising out of or in connection with the use and operation of the activity, and all actions or events occurring prior to, during, at or after the activity.
We ask parents travelling with infants to bring with them the appropriate food for their child, as they may not be able to find it at their destination. You may be asked to pay a charge, for example for provision of a cot and/or for heating the food or drink(s). You should request this when making your reservation, though PlanMyHolidays.com cannot confirm the availability of such services.
- Pregnant women
PlanMyHolidays.com advises pregnant women to consult their doctors before making any reservation, in order to confirm that it is appropriate for them to travel. You agree that PlanMyHolidays.com will not be liable for any damages arising from inability to participate in any or all of the trip due to pregnancy or related illness and no compensation will be payable under such circumstances.
- Travelers with special needs or disabilities
If you have special needs or a disability you must call the provider of your accommodations ahead of time and verify that special needs can be met. PlanMyHolidays.com makes no guarantee as to the ability of any accommodation, activity provider, or facilities advertised on its site to meet the special needs of disabled clients. PlanMyHolidays.com has no special knowledge regarding the suitability for disabled persons for any portion of any tour or activity offered. For information concerning the suitability for disabled persons for any portion of any tour or other reservation, contact the supplier directly.